My Package — seats, storage & your Sebenza bill

My Package is the one page about your Sebenza account itself: how many people can log in, how much storage you have, and what you've paid us. Everything on it changes immediately once paid.

Add people to your team

Each person who logs in needs a seat.

1. 1

   Open My Package

   In the menu, My Package.

2. 2

   Adjust the team size

   Under Team Members, tap Adjust Team Size and set the total number of users you want. (Volume discount applies above 100 users.)

3. 3

   Pay for the extra seats

   Increasing the number takes you to a card checkout for the difference. The exact amount shows before you pay.

   ✓ Your new seats are active as soon as the payment goes through. Invite the person from User Management.

Reducing the number doesn't cost anything — it applies from your next billing cycle.

Add storage

Documents, receipts and scans use storage. Storage Usage shows how much you've used of what you have.

1. 1

   Tap Add more storage

   Choose a block, e.g. Add 10 GB. The monthly price for that block shows on the button.

2. 2

   Pay

   Card checkout, same as seats.

   ✓ The storage is added immediately and billed monthly from your next cycle.

See what Sebenza has charged you

Your Subscription Invoices on this page are the invoices we send you — separate from the invoices you send your own clients, so they never mix into your sales figures.

Good to know

• The "Approaching plan limits" notice appears when storage is nearly full — add a block before uploads start failing.
• Card details for your Sebenza subscription are stored securely by our card processor, never by Sebenza itself.

If something's off

• Paid but the seats didn't change — refresh the app (see Install & refresh the app). If it's still wrong after five minutes, send us the invoice number from Subscription Invoices.