Pay your employees

Sebenza pays your staff from your own Paystack account. It sends the instruction; it never holds the money. One-time setup, then payday is a few taps.

One-time setup

1. 1

   Connect your Paystack account

   HRM → HR → Settings. In the Payout provider card choose Paystack (Africa), paste your Paystack secret key, tap Connect. Sebenza checks the key with Paystack and stores it securely — it never shows again.

   ✓ Connected via Paystack.
2. 2

   Finish the Paystack side

   Three things in your Paystack dashboard, once:

   • Register and verify your business (Paystack's KYC).
   • Turn off "Confirm transfers before sending" (Settings → Preferences), so payroll doesn't stop for an OTP every time.
   • Put money in your Paystack balance (EFT top-up). Payouts come out of this balance.

3. 3

   Add each employee's bank

   HR → Employees → open the employee → Banking & identity → Bank and account number.

Test it yourself

Pay one person a small amount before payday.

1. 1

   Run payroll

   HRM → Payroll → Run Payroll for the period. Check the summary and approve it.
2. 2

   Open Pay My Employees

   From Payroll, or the menu: Pay My Employees. Tick one employee (yourself, as a test) with a R10 amount.

3. 3

   Confirm

   Tap Confirm & Pay. For larger amounts Sebenza asks for your password again — that's normal.

4. 4

   Watch it go

   The row shows Pending, then Paid, usually within a minute. Download Receipt gives you the proof with Paystack's reference.

   ✓ R10 lands in the bank account on the employee's record.

On payday

Run Payroll → approve → Pay My Employees → Select all → Confirm & Pay. Every employee gets paid in one go, and every payout has a receipt.

Where the money goes

Each payout leaves your Paystack balance for the employee's bank. Paystack charges a small transfer fee per payout, taken from your balance — you'll see it in Paystack. Sebenza takes nothing on payroll.

If something's off

• "No payout connection" — the Paystack account isn't connected yet, or was disconnected. Redo step 1 of the setup.
• Stuck on Pending — Paystack is still processing; it usually clears within minutes. If it's still pending after an hour, send us the provider reference from the row.
• Failed — check the employee's bank details and that your Paystack balance covers the amount.