Not every customer pays by card. When money arrives by EFT, cash or a bank transfer, record it against the invoice so Sebenza marks it paid and your books stay right.
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Record it against the invoice, not as a loose payment — that's what flips the invoice to Paid and keeps the balance correct.
Record a payment
- 1
Open the invoice
Sales & Billing→Invoices→ tap the invoice the money is for. - 2
Tap
Record PaymentEnter the amount received, pick how it arrived (
EFT,CashorBank Transfer), and the date it landed. Add the bank reference in the notes if you have it — it makes month-end reconciliation painless. - 3
Save
You'll see Payment Recorded.
✓ The invoice shows Paid as soon as the recorded payments cover the total. A part-payment leaves the balance on the invoice.
Good to know
- Sebenza won't let you record more than the invoice balance — if you get a message about exceeding the total, check the amount or the invoice you picked.
- Every payment you record shows under
Sales & Billing→Payments, alongside card payments. - Recorded a payment by mistake? Open it under Payments and edit or delete it — the invoice balance updates immediately.
If something's off
- The invoice didn't flip to Paid — the recorded payments don't yet cover the total. Open the invoice to see the remaining balance.
- "Would exceed invoice total" — you're recording more than what's owed. Split it across the right invoices.